What does the operational Process aim to monitor?

The operational process primarily focuses on monitoring system performance and service delivery. This aspect is crucial for ensuring that a system operates effectively and meets its intended purpose in real-world conditions. By continuously evaluating performance, the operational process helps identify any issues that may arise during system usage and ensures that the service delivered aligns with user expectations and requirements.

Monitoring system performance can involve analyzing metrics like response times, throughput, and reliability, while service delivery assessment examines the quality and efficiency of the service provided to users. Together, these elements help in maintaining operational efficiency, optimizing resources, and enhancing user satisfaction.

In contrast, while stakeholder satisfaction is important, it is more of an output of the operational process rather than a direct aim. Validation outcomes are related to confirming that system requirements are met, and system installation procedures pertain to the implementation phase rather than ongoing performance monitoring.